STORE SERVICE NOTE
This store version treats payment handling as a security-sensitive part of the order process, so declined, disputed, reversed, or suspicious transactions may require additional review before fulfillment continues.
This version also emphasizes policy-to-order matching, topic-based support routing, and simple store operations when handling payment policy questions.
Tirepoak accepts secure online payments for orders placed through tirepoak.com. Payment must be authorized before an order is processed, packed, or shipped.
Accepted payment methods
Credit and debit card payments are supported. Accepted card brands may include:
- Visa
- Mastercard
- Maestro
- American Express
- JCB
- Diners Club
- Discover
The payment methods displayed during checkout are authoritative and may vary by device, customer location, currency, and payment-provider availability.
Authorization and verification
When an order is placed, the payment provider may authorize, capture, review, or decline the transaction. We may request additional verification or cancel an order if payment appears unauthorized, incomplete, high risk, inconsistent with billing information, or flagged by fraud-prevention tools.
Billing information
Customers must provide accurate billing details, contact information, and payment information. Orders may be delayed or canceled if the billing address, cardholder information, payment status, or customer details cannot be verified.
Payment security
Payment information is handled through secure payment providers and Shopify-supported checkout systems. Tirepoak does not store full card numbers on its own local systems. Customers should protect account passwords, card details, and checkout information from unauthorized use.
Failed or declined payments
If a payment is declined, expired, reversed, disputed, or otherwise not completed, the order may not be processed. Customers should contact their bank or card issuer for information about declined payments, authorization holds, currency conversion, or card restrictions.
Refunds to the original payment method
Approved refunds are issued to the original payment method when possible. Processing time depends on the payment provider, bank, card network, and customer financial institution. See our Refund Policy for eligibility and processing details.
Contact for payment-policy questions
Please include your order number when contacting us about a purchase.
Tirepoak is owned and operated by TALAYIA EMANI LLC.
Website: tirepoak.com
Email: support@tirepoak.com
Phone: +1 (847) 962-8199
Mailing address: 512 W Dana Ave, Mesa, AZ 85210, United States